01
Mengapa ini pentingWhy it matters
Dampak pada tamu, reputasi, pendapatan, dan tim.Impact on guests, reputation, revenue and teams.
02
Dasar alergiAllergy fundamentals
Alergi, intoleransi, seliak, dan batas peran staf.Allergy, intolerance, coeliac disease and role
boundaries.
03
Konteks IndonesiaIndonesian context
Bumbu, saus, pemasok, gorengan, prasmanan, dan produk
impor.Seasonings, sauces, suppliers, fryers, buffets and imported
products.
04
Keadaan daruratEmergency recognition
Tanda bahaya dan aktivasi prosedur yang disetujui.Warning signs and activation of the approved procedure.
05
Kontak silangCross-contact
Tangan, alat, minyak, permukaan, kain, dan penyajian.Hands, tools, oil, surfaces, cloths and service.
06
Komunikasi dengan konfirmasi ulangClosed-loop communication
Dengar, catat, teruskan, baca ulang, verifikasi.Listen, record, relay, read back and verify.
07
Latihan peranRole practice
Skenario dan keputusan yang sesuai tanggung jawab.Scenarios and decisions matched to responsibility.
08
PenilaianAssessment
Nilai minimum 80% dan seluruh butir kritis harus benar.Minimum 80% and every critical safety item correct.